Direct Janitorial Cleaning Solutions Information

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About Us IMPORTANT NOTE:-

Orders with a value of £100.00 or over (excluding VAT) are delivered free of charge within th UK. For orders below £100.00 (excluding VAT) we charge £10.00 for delivery within the UK.

With years of experience within the industry Direct Janitorial Cleaning Solutions are completely dedicated to providing excellent value for money and quality in janitorial supplies and. to your total satisfaction.

If you have any questions, suggestions or comments for us, please send a message via our Contact Page (opens in a new window), or you can send us an email

The most common query our customers have when they see our prices is whether the stock is genuine. Direct Janitorial Cleaning Solutions stock is 100% the genuine article,no copies or imitations will be sold by us.

You can contact us by telephone on 0161 737 9560 if you wish or you can send us an email and ask us to contact you. Please note that if your telephone number is normally withheld you will either need to dial 1470 0161 737 9560 or make a call via the operator. We have had to take this temporary measure for security purposes.

Making A Purchase Making a purchase could not be easier. Just browse our online catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order, including qunatities.

Currently for orders of £100.00 or more delivery within the UK is free and for orders under £100.00 we charge £10.00 for delivery within the UK.

We currently deliver to the UK Mainland and Northern Ireland. International enqiries should be made via our contact page (opens in a new window)..

We accept payment by credit card and debit card from all customers. We accept Visa, Mastercard, Switch, Eurocard, American Express, JCB, Delta, Diners Club and Visa affiliated debit cards.

We will also accept payment by other methods, such as by cheque and BACS, from customers with registered accounts.

Shipping And Handling - Shipping and handling within the UK for all orders over £100.00 is free. Any orders below £100 will be charged at £10.00 per order.

An uncompromising committment to quality is the hallmark of Direct Janitorial Cleaning Solutions and it is our aim to achieve nothing less than excellence right from the early stage of processing your order through to delivery.

You can check up on a delivery using our Track'n'Trace feature (opens in a new window).

We currently deliver to the UK Mainland and Northern Ireland. International enqiries should be made via our contact page (opens in a new window).. as any deliveries outside the UK, are subject to a shipping charge based on weight.

Delivery Schedule We process your order right away. We will normally send your order to you within three working days, though with some orders, it may take up to six working days for your order to be delivered. We currently deliver to the UK Mainland and Northern Ireland. International enqiries should be made via our contact page (opens in a new window).

Back Orders If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. Customers are entitled to a 7 working-day cooling-off period, which does not begin until your order is delivered . "Working days" means all days other than Saturdays, Sundays and public holiday. (The Consumer Protection (Distance Selling) Regulations 2000).

While Direct Janitorial Cleaning Solutions shall make every effort to effect fast delivery they shall not be held liable for lost profits, loss of business or any other consequential, special, indirect or punitive damages, or any claim by a third party.

The customer should inspect the goods on receipt and within 30 days advise the Direct Janitorial Cleaning Solutions of any shortages or defect.

If you want to return a product it must be in the orginal packaging and unused. The customer must pay for the cost of returning the goods ! This does not affect your statutory rights as a consumer.

All manufacturers names are named for compatibility reasons only and belong to their respective owners.

We make every effort to reply to all complaints within 2 working days

Colour Disclaimer Every effort has been made to ensure that the colours are an accurate representation.However as each individual PC and monitor have many display variations, we are unable to guarantee complete accuracy.

Reaching Us If you need to reach us, please email us though our contact page (opens in a new window), alternatively, you can call on 0161 737 9560 (International +44 <phone without first zero>) or fax us on 0161 737 9560 or write to us at 111 Swinton Park Road, Salford, Manchester M6 7PB

Please note that if your telephone number is normally withheld you will either need to dial 1470 0161 737 9560 or make a call via the operator. We have had to take this temporary measure for security purposes.

Privacy Policy Direct Janitorial Cleaning Solutions do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.

Click here for further details on our Privacy Policy (opens in a new window).

Returns Policy We guarantee your satisfaction. Customers are entitled to a 7 working-day cooling-off period, which does not begin until your order is delivered. "Working days" means all days other than Saturdays, Sundays and public holiday. (The Consumer Protection (Distance Selling) Regulations 2000).

The customer should inspect the goods on receipt and within 7 working-days advise Direct Janitorial Cleaning Solutions of any shortages or defect. If you wish to cancel the order within the 7 working-day cooling off period, you must confirm this in writing either by email, fax or post.

If you want to return a product it must be in the orginal packaging and unused. The customer must pay for the cost of returning the goods intact. If an order is cancelled any refunds will be made within 30 working days. If a customer fails to return the cancelled order intact wthin 30 working days, Direct Janitorial Cleaning Solutions is entitled to charge the customer for the cost of recovering the goods (The Consumer Protection (Distance Selling) Regulations 2000). This does not affect your statutory rights as a consumer.

All manufacturers names are named for compatibility reasons only and belong to their respective owners.

We make every effort to reply to all complaints within 2 working days

Reservation of Title The supplier reserves title to the goods until all outstanding debt in respect thereof has been discharged and only then will full title pass to the customer. The risk in the goods shall pass to the customer on delivery.

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